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Can you give an estimate for insurance?
We can sometimes give estimates over the phone depending on the work needed. If this cannot be established an engineer would need to attend the property to establish what needs to be done there is a minimum charge for this service. If you have a quote from another company we can give a like for like quote but it is better for us to diagnose the fault so we can be responsible for the diagnosis.
What is the turnaround time for a repair?
We aim to carry out repairs the same day when possible average turnaround for repairs is 24 hours when parts are available. If no parts are needed the repair is usually within the hour.
How much will it cost?
There is a minimum charge to attend site and diagnose the fault on the system, depending on the problem the cost can vary. If no parts are needed and the repair is straight forward only the minimum charge will apply.